MEMBER UPDATE due to COVID-19

As of March 18, 2020, our lobby is closed until further notice to protect our staff and our members.  For necessary in-person transactions, please call for an appointment.  Check our website, Facebook page, and email for any important changes.

We encourage you to use online banking/mobile banking, our drive thru, a full network of ATM machines, or give us a call.   To download the mobile banking, you must first be enrolled in online banking via a PC or laptop.  Go to www.duboispike.org to enroll.   Search the App Store or Google Play for “Perfect Teller” for our mobile banking.  Credit Union ID# is 2080520805.

If you need help setting up your online/mobile banking, please give us a call.  We will be happy to walk you through it. 

We are here to support our members:

If you are experiencing financial difficulties due to the COVID-19 crisis, please reach out to us so we can work together to find solutions.  We are currently offering the following options during this uncertain time to those effected by the COVID-19.

  • Share Certificates may be withdrawn without penalty for the remainder of 2020

Loan options for those experiencing a hardship due to COVID-19

  • Skip-a-pay with no fee to existing Dubois-Pike FCU loans that are in good standing.  We are allowing 2 per loan for 2020.
  • Payments may be deferred and maturities extended to avoid delinquency and negative credit bureau reporting.
  • Debt restructuring will be offered to improve members’ capacity to make their payments
  • Single pay loans are available with the option of no payments for up to 6 months with an option to renew one time.
  • Emergency Personal Loan will be available for living expenses up to $5,000 at 4.99%.
  • Credit Card limits can be increased.
  • Late payment fees can be waived.

Available to ALL members, not just those financially impacted by the COVID-19 crisis:

  • New/used auto loans with no first payment due for 90 days.  Cannot be a refinance of a Dubois-Pike FCU loan.

We appreciate your understanding during this difficult time.  We are taking all measures possible to protect our staff and members and our community.